Voyage Tech Blogs

Voyage Technology has been serving the Beaver Dam area since 1999, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

VoIP Solutions Can Have a Ton of Features

VoIP Solutions Can Have a Ton of Features

A great many businesses nowadays have discovered the benefits of using the solutions available through improvements to the technology that has been around for decades - just not in its current form. One prime example is the use of Voice over Internet Protocol to fulfill a business’ telephony needs. By its nature, VoIP offers a variety of useful features - which we’ll review in part here.

What is the Difference Between VoIP and Traditional Telephony?

This is an interesting question, because - at least on the surface - there is effectively no difference between the two options. However, once you look more closely, it becomes more clear that the primary difference is the fact that VoIP solutions offer a lot more than the traditional means of placing calls ever has.

This is effectively because of VoIP’s means of delivery - Voice over Internet Protocol. As VoIP leverages the Internet to deliver data, it can also be equipped with various other capabilities.

Now, in fairness, traditional telephony allows for many of these capabilities… but certainly not all of them, and they are usually an additional cost. These capabilities and features that come standard with a VoIP solution will typically make a traditional telephone system more expensive and lackluster.

Here is a very brief sample of the many, many features that VoIP is capable of supporting:

Call Forwarding and Mobile Applications

Missed calls are never a good thing in a business setting, so the ability to connect other devices, like a mobile phone, to a VoIP solution means that calls are much more likely to reach their intended recipient is a useful ability to have. Similarly, VoIP solutions are generally available as mobile apps as well, allowing another means of making and answering calls.

This gives your workforce the capability of working from anywhere, as long as they have Wi-Fi or a mobile signal. Sales people can work from the road, employees can work from home if they have to, and everyone still has all the features as if they were sitting at their desks.

Call Recording

The ability to listen in on a past conversation is one of the best ways to get all of the information you need, as you can focus fully on the discussion you are having without splitting your focus by taking notes. Recorded calls can also contribute to your training resources, giving you practical examples to provide to new employees.

Collaboration Options

With the proper amount of discipline, a VoIP solution makes a great conferencing tool. Three-way calling comes standard, and most options have a conference bridge feature, to expand these conversations to your entire staff.

Ready to learn more about what VoIP can bring your business? Reach out to our team! Call Voyage Technology at 800.618.9844 today.

 

Comments

No comments made yet. Be the first to submit a comment
Already Registered? Login Here
Guest
Monday, 30 June 2025

Captcha Image

Sign Up For Our Newsletter!

Mobile? Grab this Article!

Qr Code

Tag Cloud

Security Technology Tip of the Week Best Practices Business Computing Data Productivity Business Software Innovation Hackers Cloud Network Security User Tips Hardware Internet Efficiency IT Support Malware Privacy Google Computer Workplace Tips Phishing Email Hosted Solutions IT Services Users Collaboration Mobile Device Workplace Strategy Ransomware Quick Tips Small Business Cybersecurity Microsoft Passwords Communication Data Backup Saving Money Smartphone Backup Android Managed Service Smartphones VoIP Business Management Mobile Devices communications Upgrade Disaster Recovery Social Media Data Recovery Browser Windows Microsoft Office Managed IT Services Network Remote Productivity Tech Term Current Events Internet of Things Automation Artificial Intelligence Facebook Gadgets AI Cloud Computing Covid-19 Holiday Miscellaneous Remote Work Server Managed Service Provider Information Outsourced IT Encryption Spam Training Employee/Employer Relationship Compliance Office Windows 10 Government Business Continuity Data Management Blockchain Wi-Fi Business Technology IT Support Bandwidth Windows 10 Virtualization Apps Vendor Two-factor Authentication Mobile Office Data Security Employer-Employee Relationship BYOD Chrome Mobile Device Management Managed Services Budget Voice over Internet Protocol Gmail Apple Networking App HIPAA Computing Applications Information Technology Hacker Access Control Avoiding Downtime Office 365 Tip of the week Marketing Conferencing How To WiFi BDR Operating System Router Virtual Private Network Risk Management Computers Health Help Desk Office Tips Analytics Website Augmented Reality Retail Storage Password Healthcare Bring Your Own Device Managed IT Services Big Data Going Green Patch Management Social Save Money Microsoft 365 Remote Monitoring Vulnerability End of Support Vendor Management Solutions Cybercrime Physical Security Customer Service Display Printer Paperless Office Windows 11 Infrastructure Monitoring 2FA Excel Document Management Remote Workers Firewall Telephone Scam Data loss The Internet of Things Cooperation Free Resource Project Management Windows 7 Telephone System Multi-Factor Authentication Robot Mobility Cost Management Settings Printing Wireless Content Filtering IT Management Customer Relationship Management VPN Employees YouTube Meetings Integration Cryptocurrency User Tip Modem Hacking Computer Repair Mobile Security Processor Presentation Virtual Desktop Holidays Data storage LiFi Wireless Technology Data Storage Smart Technology Supply Chain Outlook Video Conferencing Machine Learning Managed Services Provider Money Saving Time Virtual Machines Professional Services Word Humor Managed IT Service Maintenance Antivirus Sports Downloads Mouse iPhone Licensing Safety Entertainment Administration Vulnerabilities Data Privacy Images 101 Organization Travel Social Networking Application Legislation Shortcuts Cortana Ransmoware Techology Fileless Malware Digital Security Cameras Google Maps Smart Devices Alt Codes Content Remote Working IBM Wearable Technology Memory Vendors Health IT Downtime Unified Threat Management Motherboard Data Breach Comparison Google Play Be Proactive Permissions Workforce Unified Threat Management Directions Videos Hosted Solution Assessment Electronic Health Records Typing Wasting Time Threats Trend Micro Network Congestion Specifications Security Cameras Workplace Strategies Knowledge Fraud Meta Google Drive User Error Microchip Internet Exlporer Software as a Service Competition Username Managing Costs Amazon Point of Sale eCommerce 5G Black Friday SSID Experience Virtual Assistant Outsource IT Google Docs Unified Communications Database Surveillance Bitcoin Network Management Running Cable Tech Support IT Technicians Virtual Machine Environment User Media Google Wallet Proxy Server Reviews Cookies Monitors Cyber Monday Medical IT Hotspot Transportation Small Businesses Tactics Development Windows 8 IP Address Laptop Websites Mirgation Hypervisor Displays Drones Shopping Nanotechnology Optimization PowerPoint Electronic Medical Records Language Employer/Employee Relationships Outsourcing SharePoint Addiction Management PCI DSS Halloween Chatbots Recovery Navigation Lenovo Gig Economy Screen Reader Hard Drives Writing Distributed Denial of Service Workplace Virtual Reality Computing Infrastructure Teamwork Hiring/Firing Service Level Agreement Internet Service Provider Domains Hacks Server Management Regulations Compliance Scary Stories Private Cloud Identity Evernote Paperless Superfish Bookmark Identity Theft Smart Tech Memes Refrigeration Fun Co-managed IT Public Speaking Twitter Alerts SQL Server Technology Care Deep Learning Download Net Neutrality Financial Data Lithium-ion battery Error History Business Communications Entrepreneur Browsers Smartwatch Education Connectivity IT Social Engineering Break Fix Scams Remote Computing Azure Hybrid Work Upload Procurement Mobile Computing Social Network Telework Cyber security Multi-Factor Security Tech Human Resources CES Tablet IoT Communitications Undo Search Dark Web Cables Alert Best Practice Trends Supply Chain Management Managed IT Customer Resource management FinTech Buisness File Sharing Regulations Dark Data Google Calendar Term Google Apps Legal Data Analysis IT solutions Star Wars IT Assessment How To Microsoft Excel IT Maintenance Business Growth Gamification Flexibility Notifications Staff Value Business Intelligence

Blog Archive