Voyage Technology Blog

Voyage Technology has been serving the Beaver Dam area since 1999, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Voice over IP: Changing Communications One Office at a Time

Voice over IP: Changing Communications One Office at a Time

Communications are incredibly important for businesses, but it’s easy to let the other parts of your technology infrastructure take priority. One of the greatest ways businesses can prioritize communications and cut costs is by implementing a VoIP ( Voice over Internet Protocol) system. With the right setup, your business can revolutionize its telephony system and streamline communications across your organization.

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A Focus on Collaboration Helps Every Business

A Focus on Collaboration Helps Every Business

In today’s business, teamwork is absolutely necessary to make good things happen. One of the best ways to do this is through collaboration. However, putting together a strategy that can get projects out the door quicker or fulfill services more effectively is not always easy. Today, we’ll take a look at modern collaboration and how technology plays a major role. 

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Two Places Collaboration Improves a Business

Two Places Collaboration Improves a Business

Enhancing collaboration is pivotal for the success of many businesses, and leveraging technology can exponentially improve collaborative outcomes. The challenge lies in identifying the most suitable collaboration tools for your organization’s specific needs. In this month’s newsletter, we will explore two categories of software that can enhance your organizational collaboration.

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How to Make Your Conference Room the Place to Be

How to Make Your Conference Room the Place to Be

The conference room for any business is bound to be pretty interesting, and it can tell you all there is to know about a business. This is why it’s especially important to ensure your conference room gives the right impression, especially if you have clients who frequent your office. Let’s go over how you can make your conference room the best it can be!

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What is VoIP, and What Makes It Good for My Business?

What is VoIP, and What Makes It Good for My Business?

Communications are often the unsung hero in business operations, enabling all others to some degree. As a result, investing in the right tools can very much give your business a boost—and nowadays, the right tool for your communication needs is something called Voice over Internet Protocol, or VoIP, telephony.

Let’s go over what VoIP is, and why it’s the better option for your business.

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Email Encryption Keeps Prying Eyes Off of Your Messages

Email Encryption Keeps Prying Eyes Off of Your Messages

Email is crucial to the success of any business, but it also might contain sensitive information that is meant for the eyes of your organization—and its clients—only. Most modern email platforms give you tools you need to secure your email solution, so let’s go over how you might enable these features and what they look like.

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Investing in Your Business’ Internal Communications Will Pay Off

Investing in Your Business’ Internal Communications Will Pay Off

Without sufficient communications within your business, you won’t be able to accomplish nearly as much as you potentially could with the proper systems in place. Let’s review a few tips that will help you to stretch your business’ collaboration that much farther.

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4 Tips to Apply to Your Video Conferencing

4 Tips to Apply to Your Video Conferencing

Video conferencing is an essential communication tool for modern businesses and their team members. As such, we wanted to share some tips that can help everyone involved, from the conferencing veteran to the remote work newbie. Here are four.

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It May Surprise You How Work Relationships Grow Remotely

It May Surprise You How Work Relationships Grow Remotely

Ever since the pandemic, there has been an increased focus on mental health and well-being in the workplace. This has led many business owners to consider how they can improve their employees’ relationships with not just each other, but all of the other important people in their lives. As it turns out, remote work can be a major facilitator in this effort.

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So, Do You Still Have a Company Culture?

So, Do You Still Have a Company Culture?

Many companies have been using remote work for so long that there are growing concerns for how this will influence company culture moving forward. Let’s discuss how you can avoid having remote work directly impact your company culture so that your team can maintain a productive working relationship.

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The FCC is Using an App to Fix Internet Inequality

The FCC is Using an App to Fix Internet Inequality

Connectivity to high-speed, broadband Internet has quickly transitioned from a convenient luxury to a practical need for personal life and business alike. Considering this, it seems amazing that Internet access isn’t nearly as equally distributed as the need for it is. However, the Federal Communications Commission is calling on the public to help them change that by downloading an application that they first released in 2013: FCC Speed Test.

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GoDaddy Demonstrated How Not to Educate Users About Phishing

GoDaddy Demonstrated How Not to Educate Users About Phishing

While phishing awareness is an important practice to teach to a business’ employees, some methods are better than others, as GoDaddy—the domain registrar and web-hosting company notorious for its run of risqué ads—is learning the hard way. On December 14, GoDaddy’s employees received an email that seemed to be a holiday bonus from the company… only to find out (the hard way) that it was a phishing test that their employer had run.

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Different Communication Applications to Assist Your Work Processes

Different Communication Applications to Assist Your Work Processes

Collaboration is an important capability for your team to share, particularly with the recent upsurge in remote work. Fortunately, many of today’s solutions are designed to facilitate this critical collaboration. Let’s review some of the tools available to your business that can help support its operations.

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Why VoIP is a Great Choice for a Business

Why VoIP is a Great Choice for a Business

A VoIP (Voice over Internet Protocol) signal uses the Internet instead of using a traditional phone infrastructure. Let's review the concept of VoIP and how companies can use it to their advantage.

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The Value Social Media Has for Your Business Today

The Value Social Media Has for Your Business Today

With so many businesses experiencing drastic changes with continued social distancing recommendations and suspended operations, it is important that one of the most critical groups associated with any business remains in the loop: its clients and customers. Therefore, it makes sense to do so using a tool that is readily available (and that most people use): social media.

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What Makes VoIP So Different?

What Makes VoIP So Different?

The differences between VoIP and the traditional method behind telephone services are pronounced enough that comparing them isn’t so much a consideration of one team versus the other—VoIP is in another league, practically an entirely different sport. Let’s go over what makes VoIP (Voice over Internet Protocol) so different, and how this offers greater benefits to businesses.

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Reliable Communications Help Build Better Relationships

Reliable Communications Help Build Better Relationships

Communication plays a critical role in the way you develop relationships and clients. To optimize communication with your clients and customers, proper use of technology is essential, but it also makes for a much nicer experience from an operational standpoint. How can your business utilize this powerful communications technology?

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Tip of the Week: Improve Collaboration With Process

Tip of the Week: Improve Collaboration With Process

Like a well-oiled machine, any business needs its internal components to line up correctly, interacting with the others to accomplish the ultimate goal of the device. This is more or less how we always describe collaborative processes in the context of your IT. Here, however, we’re going to focus our tip on ensuring these processes are directed by employees who are ready to collaborate as well.

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A Hosted VoIP System Comes with Real Benefits

A Hosted VoIP System Comes with Real Benefits

There are many reasons why a hosted Voice over Internet Protocol telephone solution (also known as hosted VoIP) is popular for small businesses. This is due to the many benefits that a small business can glean from such a solution, both in its security and its overall operations. We’ll review some of these benefits here.

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Does Messaging Actually Slow Down Productivity?

Does Messaging Actually Slow Down Productivity?

While email remains an important facet of professional business communications, the instant message is of rising importance in office environments everywhere. While any one of many factors may contribute to this shift, it provides those businesses that adopt it great advantages to their internal processes, and might even aid in their cybersecurity.

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