Voyage Technology Blog

Voyage Technology has been serving the Beaver Dam area since 1999, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Your Customers Benefit from Improvements to Your IT

Your Customers Benefit from Improvements to Your IT

At its core, your business exists to provide value to your clients. While technology often feels like a behind-the-scenes necessity, it is actually the engine that drives your customer experience. By optimizing your internal operations with the right tools, you don't just work faster; you serve better.

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Improving Your IT Helps Your Customers, Too

Improving Your IT Helps Your Customers, Too

The purpose of your business is to deliver goods or services to your target customers or clients. To this end, you can use technology to dramatically improve operations and create a better product for your consumers. Let’s discuss how you can use technology to build better internal practices to in turn create a better customer experience.

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3 Questions You Should Ask About Your Current Backup and Disaster Recovery Strategy

3 Questions You Should Ask About Your Current Backup and Disaster Recovery Strategy

The conversation around B2B data security is no longer about having a backup, but about whether your backup actually works when you need it most. Data backup and disaster recovery solutions were once seen as “set it and forget it” tools, but this is no longer the case. In reality, your data backup strategy is much more complex, and if you fail to give it the attention it deserves, it could result in an extinction-level event for your business.

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You’ll Be Shocked By How Much Managed IT Helps SMBs

You’ll Be Shocked By How Much Managed IT Helps SMBs

Sometimes the scariest part of running a business is not knowing what tomorrow will bring, particularly when it comes to your IT. Break-fix IT is one of the leading causes of anxiety amongst small business owners, but it doesn’t have to be. Managed IT offers a reprieve from the chaos and the unknown so you can be confident about the direction your business is heading.

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3 Ways Your Business Can Offer Exceptional Technology Training and Support

3 Ways Your Business Can Offer Exceptional Technology Training and Support

Whether employees like it or not, they bear some sort of responsibility for the technology they use in the office. It’s your job as the business owner to ensure that they get the help they need to both make effective use of the technology and to do so in a way that keeps the business safe. Today, we want to look at three of the ways hiring a managed service provider can help you offer better and more consistent IT assistance for your employees.

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