Voyage Technology Blog

Voyage Technology has been serving the Beaver Dam area since 1999, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Three Qualifications You Should Look for in an MSP

Three Qualifications You Should Look for in an MSP

Many small and medium-sized businesses have serious difficulties when they try to balance their technology needs against the limited resources at their disposal. Fortunately, this serious issue can be resolved effectively by working with a managed service provider (or MSP). The approach that these professionals take outpaces the value that more traditional forms of IT support have been able to offer—whether that support is through an external provider or even an in-house team.

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Let’s Solve Your Business’ Greatest IT Challenges

Let’s Solve Your Business’ Greatest IT Challenges

Technology is crucial to the success of modern-day business operations, so you must ensure efforts are made to keep your IT in proper working order. A managed service provider, or MSP, can make this a much easier task. Today, we want to discuss some of the common IT challenges businesses encounter and how we can address them.

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Managed IT is the Best Way to Approach Business Technology

Managed IT is the Best Way to Approach Business Technology

Information technology, or IT, is an indispensable component for most contemporary businesses and serves as the backbone of their operations. To ensure a smooth operational infrastructure, it is crucial that businesses manage their IT in the most effective manner possible.

One such way businesses can do this is through working with a managed service provider, or MSP. These types of arrangements can provide businesses with clarity and ease of mind as it pertains to IT and operations.

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What Are the Big Benefits that Outsourced Managed Services Give You?

What Are the Big Benefits that Outsourced Managed Services Give You?

Your IT team plays a crucially important part in your business machinations. However, many small and even medium-sized businesses may not have the in-house resources to effectively cover their needs. If this could easily describe your business, you might want to consider outsourcing some of your technology management needs to a managed service provider. 

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Choose a Managed Services Provider Over a Typical Computer Repair Company

Choose a Managed Services Provider Over a Typical Computer Repair Company

If your business needs to revisit its technology management model, look no further than a managed service provider. Let’s discuss some of the notable benefits of working with a managed service provider—benefits that are demonstrable and impactful enough to shift the trajectory of your business moving forward.

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Why an MSP Is the Best Call For Your 2024 IT Budget

Why an MSP Is the Best Call For Your 2024 IT Budget

Now that we’re in Q3 of 2023, it’s time to start planning out your budget for the next fiscal year—including your IT services budget. Let’s go over some of the considerations you’ll need to keep in mind for this remarkably important aspect of running your business.

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Are Managed Services All They’re Cracked Up to Be?

Are Managed Services All They’re Cracked Up to Be?

Spoiler alert: They certainly are.

Ever since the advent of Internet connectivity enabled the managed service model to develop, Managed IT Service Providers (MSPs) have been able to deliver a uniquely beneficial service to businesses of all sizes. If you’re on the fence about working with an MSP, we have a few reasons that you may just want to do so.

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Maximize Profitability with Managed Services

Maximize Profitability with Managed Services

Your business relies on its profits and continued profitability to succeed, but this priority is surprisingly challenging. By investing in a managed service provider, however, you can gain a considerable advantage while improving your productivity, thus resulting in increased profits for your business.

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What Kind of a Tool is Cloud Computing?

What Kind of a Tool is Cloud Computing?

Cloud computing is used by just about all businesses in some capacity, but how much should your company rely on it for its important functions? Let’s discuss some of the options you have for your cloud computing infrastructure and how it can all contribute to your business’ continued success.

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Your In-House IT Can Probably Tell You How Bad Burnout Is

Your In-House IT Can Probably Tell You How Bad Burnout Is

Worker burnout is more prevalent than ever, and it can lead employees to experience negative effects such as stress, exhaustion, depression, and frustration. Do you see any of these symptoms in your IT workers? Let’s take a closer look at how burnout is impacting the IT industry and your IT talent, as well as some ways you can address it.

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The Benefits that Managed Services Provide are Something to Consider

The Benefits that Managed Services Provide are Something to Consider

Do you have technology problems with your business? If so, you’re not alone; countless small businesses all over struggle with maintaining their technology, and it’s not due to any fault of their own. If anything, it’s a combination of limited resources and limited time. How does working with a managed service provider help to mitigate both of these problems? Well, let’s find out!

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Update Google Chrome, Says Homeland Security

Update Google Chrome, Says Homeland Security

Look, we get it… it’s one thing to hear it from “those IT guys” about how important software updates are. We’re into this stuff, after all, so we worry about things like that more. However, we’re hoping that a warning from Homeland Security to update Google Chrome will have a little more weight.

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Why Businesses are Embracing Network Monitoring

Why Businesses are Embracing Network Monitoring

Your technology infrastructure is perhaps one of the most important elements for your business, which means that you need to be sure that it is always prepared to perform as it should. Unfortunately, this can sometimes be a challenge. Let’s go over how you can address this challenge so that you can accomplish as much as possible.

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How We Streamline IT Support for You

How We Streamline IT Support for You

As people have increasingly shifted to working remotely, the importance of accessible support for their devices has risen substantially. This has led many businesses to use managed IT service providers, or MSPs, like us to provide this kind of support. To do so, we’ve invested in a series of tools collectively called remote monitoring and management software (RMM). Let’s share some of the reasons that you want an IT support provider that uses RMM to their advantage.

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Keeping Thorough Records Can Help Your Business

Keeping Thorough Records Can Help Your Business

If your business uses as much technology as the average business, you will need to ensure that it is properly documented. Today, we’ll go through what a managed service provider includes in their documentation practices.

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Delivering Efficiency with Managed IT, Part III

Delivering Efficiency with Managed IT, Part III

When a person reaches out to you for your business acumen, you help them because you know more than they do. Why else would they ask? The best thing you can do for your business is to use technology effectively. The only way you’ll know you are doing that is if you see the increased productivity, efficiency, and profitability often cited as reasons to invest in technology. In part three of our series about managed IT services value, we will take a look at the role of consulting, and how it brings big benefits in many different aspects of your business.

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Why You Shouldn't Ask Just Anyone for Tech Advice

Why You Shouldn't Ask Just Anyone for Tech Advice

When it comes to dealing with things around the office, most people have almost no problem calling in a subject-matter expert to handle the issue. Toilet won’t stop running? Bring in a plumber. Simple, right? Yet, it seems that there’s one notable exception: technology issues.

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5 Reasons Why an RMM Approach Would Work for You

5 Reasons Why an RMM Approach Would Work for You

Your business, like all businesses, relies on a lot of moving parts to function. That’s the reality. What isn’t the reality is that you have no control over whether these moving parts will break down, and that you have to just sit and wait for it to happen, reacting when it does.

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How You Can Benefit from RMM

How You Can Benefit from RMM

It’s clear that your business’ profession was chosen based on a specific lack or need in your area, but if you don’t have the technology to make sure this need can be met, you’re not providing value to your clients. This is one of the key reasons why businesses like us offer remote monitoring and management services to organizations like yours.

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Vendor-Caused Headaches Are Not Necessary

Vendor-Caused Headaches Are Not Necessary

You provide a good or service to your clients, and therefore, could be considered a vendor to them. Similarly, your organization depends on the goods and services of other organizations, making your business a client as well. All of this can become quite complicated and convoluted, which brings up the question of how you’re managing all of these loose ends. Are you keeping your vendors managed as well as you should be?

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