Voyage Technology Blog

Voyage Technology has been serving the Beaver Dam area since 1999, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Want to Reduce Password Resets AND Make the Workplace More Secure?

Want to Reduce Password Resets AND Make the Workplace More Secure?

The average small business now relies on dozens of different software-as-a-service web platforms to handle daily operations, including billing, customer tracking, and team communication. For your staff, this digital growth has created severe password fatigue. Employees are forced to remember dozens of complex logins, which leads to a constant loop of locked accounts, broken workflows, and lost productivity that stalls your business day.

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Achieve Zero Interruptions with Invisible IT Maintenance

Achieve Zero Interruptions with Invisible IT Maintenance

When we sit down and watch a movie, we love a hero who arrives just in time to defuse a ticking clock. In business, however, the ticking clock is actually your company’s overhead, and every second it ticks during a system outage is money evaporating. 

As far as your business is concerned, we have a bit of a contrarian view: if your IT provider is constantly saving the day with dramatic, late-night heroics, it’s a sign that your technology strategy is actually failing you.

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Stop Software Redundancy and Increase Team Productivity

Stop Software Redundancy and Increase Team Productivity

Is your team’s desktop a graveyard of productivity apps that actually kill productivity? It's a common trap: business owners often mistake a growing list of software subscriptions for progress. In reality, this app creep usually results in redundant costs and a frustrated workforce.

To scale effectively, you don’t need more tools. You need to master the ones you already have.

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Navigating Google Docs' New AI Features

Navigating Google Docs' New AI Features

I was working on a project the other day, and as I started typing out a summary, a little icon popped up in the margin of my Google Doc. It was Google’s AI, essentially asking me if I wanted help "refining" my thoughts.

If you use Google Workspace for your business, you’ve likely seen these "Help me write" prompts appearing. It’s part of the massive AI wave we’re seeing everywhere, but this one is right there in the middle of your workspace.

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Wikipedia Fights Back Against the Surge of AI-Generated Lies

Wikipedia Fights Back Against the Surge of AI-Generated Lies

For decades, Wikipedia has been the internet’s Old Reliable—the human-vetted gold standard for facts. But a high-stakes clash between veteran editors and the Open Knowledge Association (OKA) has just exposed a glitch in the Matrix: a surge of AI-generated hallucinations that threaten to poison the well of public knowledge.

What began as a noble quest to translate the world’s encyclopedia has morphed into a cautionary tale about the high cost of cheap information.

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