Voyage Technology Blog

Voyage Technology has been serving the Beaver Dam area since 1999, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

We Aren’t Miracle Workers (But We’re Pretty Darn Close)

We Aren’t Miracle Workers (But We’re Pretty Darn Close)

For a fun little exercise, imagine you’ve just signed up for our managed IT services. Everything’s well and good, but then, something goes wrong with your computer. What gives? Aren’t we supposed to prevent issues from occurring in the first place? It’s easy to get discouraged when freak situations like this occur, but it’s important to highlight what proactive IT solutions can do, and more importantly, what they can’t do.

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Delivering Efficiency with Managed IT, Part I

Delivering Efficiency with Managed IT, Part I

Anyone that uses a computer knows just how frustrating it is when that computer doesn’t function as intended. For a business, it negatively affects profitability. If you don’t have the support structure in place to mitigate your technology problems, you could be spending a whole lot of money on nothing. In part one of our five-part series on managed IT services, we talk about how being proactive keeps your technology, and your business, working fluidly.

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Battle of the Benefits: Break-Fix vs Managed IT

Battle of the Benefits: Break-Fix vs Managed IT

As a managed service provider, we’re naturally going to be a little biased when comparing the positives and negatives between an in-house IT team and an outsourced approach. However, each has its benefits in the right situations, and each can have its downsides. Today, we’ll discuss each to establish which is the better choice for your situation.

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