Voyage Technology Blog

Voyage Technology has been serving the Beaver Dam area since 1999, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

VoIP Can Be a Powerful Communications Solution for Your SMB

VoIP Can Be a Powerful Communications Solution for Your SMB

Does your business effectively use its technology for communication and telecommunications? Your typical business phone system is a costly solution. Thankfully, developments in favor of Voice over Internet Protocol (VoIP) mean that it’s a more cost-effective solution for most SMBs. Not only can you implement the solutions you know and love, but you can integrate with other effective technologies like video conferencing and remote communications to create a much more effective phone system.

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Modern Communication Problems Require Modern Solutions

Modern Communication Problems Require Modern Solutions

Small businesses might not be used to having high-quality or top-tier communication solutions available to them, but in today’s fast-paced business environment, they need them to keep up with the many challenges SMBs face. After all, SMBs need all the tools they can muster to outpace the competition. Let’s go over some communication tools that can help you get there.

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VoIP Will Transform Your Business’ Communications

VoIP Will Transform Your Business’ Communications

With Voice over Internet Protocol, or VoIP, your business can change the way it communicates and operates for the better. While it might seem like a fancier version of your current telephone infrastructure, it is much more than that; it’s a communications platform that is designed to be flexible, scalable, and dynamic in accordance with your business’ needs.

Let’s explore what your business stands to gain from a quality VoIP solution.

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3 Features and Benefits of VoIP You Need to Know About

3 Features and Benefits of VoIP You Need to Know About

Does your business still use the traditional landline telephone infrastructure that is known to cause a lot of overcomplications with your communications? If so, VoIP could give you the break you need and the opportunity to push past the limitations of your old communications technology. With a cloud-hosted VoIP solution, your business can not only survive…it can thrive!

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6 Extremely Valuable Communications Tools for Business

6 Extremely Valuable Communications Tools for Business

Your employees will look to you to provide guidance throughout the workday, so you should do your best to use the communication mediums at your disposal to stay in touch with them. Granted, the average business has many different ways of communicating information to employees, especially in the wake of a global pandemic which forced many employees to work remotely. That said, communication is more important than ever; what services or solutions can you use to foster communication and aid your employees in their day-to-day responsibilities?

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VoIP is a Lot Like Traditional Phone Services… Just Much, Much Better

VoIP is a Lot Like Traditional Phone Services… Just Much, Much Better

It doesn’t matter what kind of business you are; you probably use the telephone to a certain degree. Whether you are still relying on landlines or have graduated to more advanced solutions, your organization will always need a solid phone system to back up its communications with clients, customers, and staff. A VoIP system can be an incredibly valuable asset when implemented properly.

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Voice over Internet Protocol Takes Business Telephony to the Next Level

Voice over Internet Protocol Takes Business Telephony to the Next Level

Ever since the telephone made its debut in the office environment, businesses have utilized it to at least some extent. Nowadays, VoIP, or Voice over Internet Protocol, has taken the capabilities of the telephone to the next level by offering businesses even more dynamic and flexible options for communication.

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Exploring the Benefits of VoIP

Exploring the Benefits of VoIP

With so many employees working outside the confines of the office environment, communication solutions are more important now than they have ever been. While you might be used to your traditional telephone infrastructure, we’re sorry to say that it’s simply not going to cut it any longer. We recommend you make the shift to VoIP, or Voice over IP, as soon as possible.

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VoIP is the Solution to Growing Communications Costs

VoIP is the Solution to Growing Communications Costs

Investment in communications is one way that any company can improve operations and everything that comes along with them. There are many options out there to improve communications, but few have the same impact on your bottom line as Voice over Internet Protocol (VoIP).

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Have You Considered Hosted VoIP as a Practical Solution?

Have You Considered Hosted VoIP as a Practical Solution?

Many businesses experience a similar scenario when dealing with their telephony—one where an extremely expensive solution limits their capabilities… unless, of course, they are willing to fork over more of their available budget. VoIP, or Voice over Internet Protocol, is another option that can help fix both issues at once. Let’s take a few moments to review how VoIP does this, and what this can do for your business. 

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VoIP Is a Strong Communications Option

VoIP Is a Strong Communications Option

Over the past few years, VoIP has become an extremely popular solution for small businesses. In fact, 30 percent of today’s businesses use some sort of VoIP platform. There are many reasons why businesses are making the switch to VoIP. Today, we’ll explain a few. 

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Why You Should Strongly Consider Video Conferencing

Why You Should Strongly Consider Video Conferencing

Not many people realize this, but the concept of video conferencing has been around for about as long as the telephone has been—shortly after he was awarded the patent for the telephone, Alexander Graham Bell was apparently working on a version that would also transmit pictures. Many years later, conferencing technology has finally reached the point where it is a very beneficial business tool. Let’s review a few of these benefits.

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The Conferencing Options That Really Matter

The Conferencing Options That Really Matter

Conferencing software is bringing a whole new angle for businesses to communicate with staff and clients, alike. This is shifting the way companies do business; and, with this newfound freedom, they are expanding their reach and being more efficient. Let’s take a look at the features that come with the best conferencing solutions and how they help businesses improve their operations.

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Communications You Can Use to Make Doing Business Easier

Communications You Can Use to Make Doing Business Easier

Business success relies entirely on communication. Think about it, a product or a service is entirely useless if there is no way to share or request information. Whether the communication is internal or external, the method upon which your business relies should be simple yet effective. Today, we will analyze the different methods your business can utilize. 

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Can We Get Some VoIP?

Can We Get Some VoIP?

Your business needs a reliable telephone system, that much is true. What if you could get one for a fraction of the cost that you are currently paying? What if that system came with cutting-edge tools that make the telephone company’s offering look like old news? These aren’t hypothetical questions. You can get a full-featured telephone system with built-in options that makes doing business easier than ever, for a fraction of the cost that you are paying right now for your “enterprise” phone system.

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Collaboration Tools You Can Integrate Easily

Collaboration Tools You Can Integrate Easily

Integrating collaboration tools ensures your team has the correct solutions to complete a project. Enabling these tools allows your business to put the co-op, in cooperation. Today, we will talk about how collaboration tools can be implemented, along with the benefits they bring.

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Tip of the Week: How to Better Manage Your Glut of Emails

Tip of the Week: How to Better Manage Your Glut of Emails

Email is a presence in almost every business, but some businesses use it better than others. Some use it as a be-all, end-all business communications solution, while others use it for correspondence that isn’t time sensitive. No matter how your business uses email, managing it properly will go a long way toward improving your efficiency and productivity.

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VoIP Has a Spam Problem

VoIP Has a Spam Problem

Robocalls plague the world’s smartphone users, but have you ever stopped to ask why you receive them in the first place? Why are robocallers able to hide behind a local number so that you pick up the phone? Scammers are actually using a business tool you may have heard of… Voice over Internet Protocol, or VoIP, a modern phone solution that in the hands of anyone else is extremely helpful.

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The Best Extra Features of a VoIP Service

The Best Extra Features of a VoIP Service

We’ve beaten this point into the ground countless times already, but Voice over Internet Protocol, or VoIP, presents clear benefits compared to the traditional way of using a telephone for business purposes. One of the key ways that VoIP does this is by providing features that traditional telephony simply cannot compete with. We’ll be discussing some of the best ways you can augment your VoIP solution with additional add-ons.

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Tip of the Week: Improve Your Business’ Communications

Tip of the Week: Improve Your Business’ Communications

Communication is imperative to the success of your business, but sometimes it’s easier said than done--particularly if your organization relies on technology-related communication that can make context and subtext difficult to detect. Here are some tips to ensure that your employees are as clear and concise as possible with your communication mediums.

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