Voyage Technology Blog

Voyage Technology has been serving the Beaver Dam area since 1999, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Break/Fix Breaks Budgets

Break/Fix Breaks Budgets

If you were asked to describe your average tech support experience, chances are that you remember a time when you had to either wait around for the technician to come around, dealing with downtime the entire time; or, worse yet, unplug your technology and schlep it across town to the break/fix store only to be told that it may be done in the next few days (code for over a week). Today, we’ll tell you how managed IT services can keep you from playing the waiting game. 

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Securing Where IT and OT Meet

Securing Where IT and OT Meet

Over the past two decades, business technology was largely separated between information technology (IT)--that is, the business’ computers, networking equipment, and peripherals--and operational technology (OT): all other technology. As IT advanced, so has OT, which today presents many of the same risks that IT always has. Today, we will take a look at how to secure your business by focusing on where your IT meets your OT.

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Is It Time for a Technology Refresh?

Is It Time for a Technology Refresh?

Your business is always looking for ways to improve its operations. The more efficiently you do business, the more productive your company will be. To accelerate this growth many businesses look to information technology to build that added efficiency. Today, we will go over when you should consider upgrading your systems, and what benefits you can see from doing so. 

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The Potential Detriments of Migrating to the Cloud

The Potential Detriments of Migrating to the Cloud

There are a lot of benefits of moving your business to the cloud. Typically, we promote the reduction in capital expenditures, the 24/7 availability, and all the other features you can gain. The cloud is a useful tool for all types of business computing functions. Today, large sections are moving their business to the cloud, but is it really right for you? Let’s look at how cloud computing can potentially be detrimental for your business.

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Looking at Half a Century of Technology

Looking at Half a Century of Technology

2020 is just a week old, and as a technology company, we are proud to promote the use of technology. To celebrate 2020, we thought it would be interesting to take a look at just how far technology has come in the past 50 years. 

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A Few Smartphones to Consider Going into 2020

A Few Smartphones to Consider Going into 2020

If there is any computing device that has fully entered the mainstream, it’s the smartphone. This means that there is public demand for the best - and manufacturers pay attention, regularly rolling out better and better phones (at least, that’s the plan) all the time. As the new year rolls around, many are using the holidays to get themselves a little something for 2020.

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Signs Your Business Is Ready for Customer Relationship Management

Signs Your Business Is Ready for Customer Relationship Management

Properly managing and maintaining a relationship with clients, customers, and contacts is a critical part of any business, especially if the business in question is actively working to grow. This is what makes a customer relationship management system, or CRM, so useful. Let’s review a few of the signs that your business needs a CRM to stay organized.

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Business Growth Is Fueled by Cloud Usage

Business Growth Is Fueled by Cloud Usage

Most businesses make technology decisions with an eye on growth. One technology that is being used more than ever is cloud computing. There are many different benefits that an organization can see by using the cloud. Today, we will address these benefits and explain how cloud computing works to facilitate business growth.

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The Business Functions of the Internet of Things

The Business Functions of the Internet of Things

Do you remember the days when wireless connectivity was primarily associated with computers, or laptops? With today's advancing technology, virtually anything is able to connect to the internet. We call everything in this category the Internet of Things, or IoT. 

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The Conferencing Options That Really Matter

The Conferencing Options That Really Matter

Conferencing software is bringing a whole new angle for businesses to communicate with staff and clients, alike. This is shifting the way companies do business; and, with this newfound freedom, they are expanding their reach and being more efficient. Let’s take a look at the features that come with the best conferencing solutions and how they help businesses improve their operations.

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Confronting Video Conferencing Doubts

Confronting Video Conferencing Doubts

Businesses heavily rely on multiple different inter and intra communication methods to better fulfill the needs of employees and clients alike. While the use of email or direct message may suffice for specific scenarios, there are no data sharing options available greater than verbal communication. Many businesses underutilize conferencing platforms, so today we thought we would share some of the benefits that your business should be taking advantage of. 

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You Need to Have Your Software Licenses in Check

You Need to Have Your Software Licenses in Check

When you own a vehicle, you get a little document called a vehicle title. This certificate establishes the legal owner of the vehicle. When you own software, you are given a software license. Like any contract, things can go south if you violate the terms.

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Important Elements of Disaster Recovery

Important Elements of Disaster Recovery

Imagine having a data backup and disaster recovery solution, thinking you’re prepared to handle anything that comes your way. Then disaster strikes and recovery is impossible. If you had tested your solution beforehand, it may have been possible to prevent this misstep entirely. What kind of disasters need to be prepared for, and how can you make sure your testing takes them into account?

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Technology Basics: Virtual Machine

Technology Basics: Virtual Machine

Your business’ servers are extraordinarily expensive machines. Maintaining them isn’t cheap, but if they fail, it can be very bad for business. What does the small business that doesn’t have tens of thousands of dollars to throw into a server do when they need to stretch their IT budget? 

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You Should Keep an Eye on Automation

You Should Keep an Eye on Automation

The use of automation is making waves in several industries for the boost in productivity it presents and overall cost reduction. With these systems being integrated very rapidly, the fear is that human workers are going to be replaced by machines. The honest truth is that many jobs will be displaced and result in jobs being created elsewhere. Today, we are going to look at what exactly automation is and how it is beneficial to a business and human advancement.

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Can Your Business Benefit From a Private Cloud?

Can Your Business Benefit From a Private Cloud?

Businesses of all industries and sizes utilize the cloud to various extents, generally to satisfy a specific need. One example of how much variance there is in cloud solutions is in how much control organizations need over theirs. A public cloud is great for some organizations that need limited control over their solutions, but a private cloud offers more dynamic control and options.

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Increased Automation Is Worrying the Workforce

Increased Automation Is Worrying the Workforce

Automation has helped many businesses improve operations, but at what cost to the people that work for these organizations? Many systems rely on the autonomy of artificial intelligence systems to keep certain tasks and workflows on point. Automation could replace up to a quarter of the current workforce in the next ten years, so people are naturally skeptical and worried about their jobs in the near future.

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Interpreting Analytics Isn’t Always Cut and Dry

Interpreting Analytics Isn’t Always Cut and Dry

In business, making good decisions is a must. You have to manage risk well. Today’s business is using analytics to drive decision making, and therefore needs to design and implement platforms that make this possible. If a business doesn’t properly set up their analytics or intelligence systems, their decisions may not be made with a useful perspective. Let’s take a look at these systems to see if you may be being fooled by your own numbers.

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If Your Business Has a Problem, There Is Some Tech to Fix It

If Your Business Has a Problem, There Is Some Tech to Fix It

Your business’ finances are something that weighs heavily on your mind at all times, whether it’s paying your employees or ensuring healthy acquisition of new hardware or software. Cash flow for businesses doesn’t have to be hard, though you wouldn’t know it, according to a recent report from Intuit.

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Tip of the Week: This Quick IT Quiz Will Help the Small Business

Tip of the Week: This Quick IT Quiz Will Help the Small Business

When a business uses its technology the right way, it typically has positive effects on the business. That’s not to say that technology is a major priority for EVERY business. There are some business owners that don’t prioritize having the newest, shiniest technology on the market; and, that’s fine, if the business functions efficiently.

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