Voyage Technology Blog

Voyage Technology has been serving the Beaver Dam area since 1999, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

How Agentic AI Supercharges Your HR Department

How Agentic AI Supercharges Your HR Department

Certain departments consistently struggle with IT, and one of them is Human Resources. HR is one of many departments that only works when you can ensure consistency. HR might be the people-centered part of your business, but when they are buried under compliance forms, payroll disputes, and other challenges, it’s easy to see why burnout is so prevalent.

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Why Your Small Business is Not Too Small to be Hacked

Why Your Small Business is Not Too Small to be Hacked

For technology professionals, working with small businesses (SMBs) is often a balance of high-stakes problem-solving and strategic frustration. While technology has become more accessible, the gap between having the tools and using them correctly remains a primary point of contention. Let’s go through four considerations the IT pros are pressing as they enter 2026.

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Why Percussive Maintenance Isn’t Magic (or Good)

Why Percussive Maintenance Isn’t Magic (or Good)

“Persuasion.” “Percussive Maintenance.” Whatever you call hitting your computer to make it work, we get it. We’ve all been there. Your Wi-Fi router drops the signal for the third time during a meeting, or your TV remote decides to go on strike. In a fit of frustration, you give it a firm slap; and miraculously, it starts working again.

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Should Efficiency Get In the Way of Due Process?

Should Efficiency Get In the Way of Due Process?

Technology is a double-edged sword: it supercharges business efficiency but also equips organizations like law enforcement with unprecedented power. Setting aside the immediate ethical debate, it is crucial to understand the sophisticated technologies certain agencies are leveraging in their operations; specifically, the advanced AI and data-mining platforms, such as those created by Palantir.

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How Manufacturing IT Prevents Pricey Maintenance and Repair

How Manufacturing IT Prevents Pricey Maintenance and Repair

Manufacturing equipment costs a pretty penny, so you naturally expect it to drive profits and yield a return on investment. Yet, how often do these machines break down and cost you more than they should? By the time the red light turns on that tells you something’s wrong, you’ve already wasted precious time that you could have been saving with proactive, preventative maintenance.

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Recycling Your Business’ Old Tech is Extremely Important

Recycling Your Business’ Old Tech is Extremely Important

So, one of your devices—let’s say it’s a computer monitor—finally gives up the ghost and dies on you. What do you do?

Too many people would answer this question by simply tossing the offending monitor into the trash, even though that would be precisely the wrong move. Let’s go over how to properly dispose of your old technology and review the many reasons it is essential to do so.

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3 Tips to Avoid Breaking the IT Budget

3 Tips to Avoid Breaking the IT Budget

Your business lives and dies by its budget, and its IT budget is no different. If you can get your IT budget under control, you can enjoy greater peace of mind and reassurance that your operations are as smooth as possible. Today, we want to look at three of the greatest factors that can contribute to an efficient IT budget: the IT roadmap, minimized downtime, and outsourcing IT. Let’s get to it.

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3 Ways Your Business Can Offer Exceptional Technology Training and Support

3 Ways Your Business Can Offer Exceptional Technology Training and Support

Whether employees like it or not, they bear some sort of responsibility for the technology they use in the office. It’s your job as the business owner to ensure that they get the help they need to both make effective use of the technology and to do so in a way that keeps the business safe. Today, we want to look at three of the ways hiring a managed service provider can help you offer better and more consistent IT assistance for your employees.

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Stop Asking "What Happened?" and Start Asking AI "What's Next?"

Stop Asking "What Happened?" and Start Asking AI "What's Next?"

When the time comes that you have to make a big decision—one that could have some significant impact on your business, for instance—what does your thought process look like? Do you rely on data, or do you rely on what your gut tells you?

If it’s the latter, you’re literally relying on your least accurate information and hoping that you get the most beneficial outcome. Instead, why not rely on the other, quantitative and confirmed data your business has collected over the years and pair it with the analytical prowess of AI tools?

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Don’t Let the Sunk Cost Fallacy Keep You Stuck in the Past

Don’t Let the Sunk Cost Fallacy Keep You Stuck in the Past

The more money you throw at something, the more you hope that it will eventually deliver on the investment… but if you’re not getting the results you hoped for, you might be falling into the sunk cost fallacy. You might find yourself making illogical decisions based on the investments you’ve already made, and that doesn’t help anyone—in life or in business. Today, we want to discuss how you can free yourself from the sunk cost fallacy to make better decisions for your business’ IT solutions.

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How to Calculate Your Next IT Project’s ROI

How to Calculate Your Next IT Project’s ROI

Depending on the sector your business falls into, you’ll want to implement technology solutions designed to help you be successful in the context of that sector. Part of that means investing in new solutions that can yield a satisfactory return on investment, or ROI. But how do you know if a solution can yield a good ROI, and most important of all, what kind of math goes into ensuring you’re not overspending on IT that doesn’t produce results?

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3 Ways You Can Use Excel Effectively

3 Ways You Can Use Excel Effectively

Some of the most versatile and useful technology out there might already be installed on your infrastructure. One such tool is Microsoft Excel, Microsoft 365’s spreadsheet building platform. You might be surprised to find out that Excel can be used in some interesting ways—including these three uses.

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How Strategic Technology Investments Boost Productivity

How Strategic Technology Investments Boost Productivity

While many people have heard the saying work smarter, not harder, this approach only works if employees are engaged with the tools you’ve chosen to outfit your business with. Even though new gadgets and software are exciting for most workers, the true benefits come when these investments directly boost productivity, helping businesses succeed.

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Why Focusing on Operating Expenses is the Best Way to Budget IT

Why Focusing on Operating Expenses is the Best Way to Budget IT

Business technology is one of the greatest expenses in your budget, particularly when things don’t go according to plan. These are typically looked at as capital expenses, which means they are expensive and unpredictable by nature… but they don’t have to be. Today, we want to show you a different way of managing your IT that transforms it into a predictable operating expense.

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Tip of the Week: Minimize All

Tip of the Week: Minimize All

How often do you find yourself overwhelmed by the sheer amount of clutter on your desktop? You might dig through a pile of applications, windows, files, and so much more, and it can be difficult to make sense of it all and be productive. Thankfully, there is a rather simple tool to help you clean up your desktop and focus on one window at a time.

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What Is Legacy Technology Costing Your Business?

What Is Legacy Technology Costing Your Business?

It is certainly tempting to squeeze every last drop of life out of existing equipment. After all, why spend money on new computers or servers if the old ones still technically work? You may view this as frugal, but ironically not spending on the updated IT your business needs can lead to leaving significant revenue on the table. The truth is, holding onto outdated hardware can silently, yet significantly, bleed your business dry.

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Technology Can Help You Break Free from the Workday Grind

Technology Can Help You Break Free from the Workday Grind

The daily grind. We all know it. That relentless cycle of repetitive tasks and the constant feeling of being busy but not necessarily productive. It’s an all-too-familiar feeling. What if technology could transform that frustration into a feeling of steadfast accomplishment?

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Use the MACH Architecture Framework to Plan Your Business’ Future

Use the MACH Architecture Framework to Plan Your Business’ Future

Businesses tend to strive for agility, meaning that they want to make changes quickly and effectively as their needs change. Technology often holds them back from making these changes. You can bypass this roadblock through the MACH architecture framework, a way to build a flexible, scalable, and future-ready IT infrastructure to suit your business’ needs.

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A Practical Guide to Managing Shadow IT in Your Business

A Practical Guide to Managing Shadow IT in Your Business

Shadow IT may have a pretty cool-sounding name, but its impacts on your business are anything but. The term “shadow IT” describes any technology used in the business setting without the express knowledge and go-ahead of the IT department. While it may be common, it certainly isn’t good… despite often having the best intentions behind it.

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The Medical Industry Relies on a Lot of IT

The Medical Industry Relies on a Lot of IT

Step into any modern medical facility, and you'll witness a complex interplay of human expertise and sophisticated technology. From the front desk to the operating room, information technology is not just a convenience; it's vital for nearly every aspect of patient care and operations. 

Consider the intricate systems within a hospital or clinic. When these systems function the way they are designed to, information flows efficiently, decisions are well-informed, and patient outcomes benefit. If this system falters, however, the impact can be immediate and significant.

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