Voyage Technology Blog

Voyage Technology has been serving the Beaver Dam area since 1999, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

How Agentic AI Supercharges Your HR Department

How Agentic AI Supercharges Your HR Department

Certain departments consistently struggle with IT, and one of them is Human Resources. HR is one of many departments that only works when you can ensure consistency. HR might be the people-centered part of your business, but when they are buried under compliance forms, payroll disputes, and other challenges, it’s easy to see why burnout is so prevalent.

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Don’t Make These Three Common Errors While Adding VoIP Capabilities

Don’t Make These Three Common Errors While Adding VoIP Capabilities

We talk about VoIP like it’s a magic bullet for small businesses—and it often is. But here is the catch: it is not a set-it-and-forget-it solution. To get the actual value out of your investment without driving your employees and clients to the brink of frustration, you need precision and planning.

If you are looking to upgrade your communications, here are three critical implementation hurdles you need to clear to ensure your transition is seamless.

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Make Your Life Easier with These 3 No-Brainer Managed Services

Make Your Life Easier with These 3 No-Brainer Managed Services

One of the inevitabilities of starting and operating a successful business is that your IT infrastructure will eventually outgrow itself. While you might have been able to start operations with just a couple of people, the same network that used to work just fine is likely bowing under the stress of additional employees and workstations. If you want to build a sustainable and reliable infrastructure, it’s best that you rely on experts who can help your company stay as competitive as possible, regardless of how much you grow.

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How to Stop Manual Data Entry from Killing Your Productivity

How to Stop Manual Data Entry from Killing Your Productivity

We’re sure that even your most talented employees have tasks on their plate that make them feel like expensive data-entry clerks. This is known as the “tedium tax,” and it can have a very real impact on small businesses (especially when employees wear multiple hats). When you have multiple tools that don’t speak well with each other, and you’re forced to resort to manual data entry, your team starts to act like a “human bridge,” connecting these isolated apps themselves—and wasting a lot of time in the process.

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There’s a Significant Difference Between AI Tools You Need to Pay Attention To

There’s a Significant Difference Between AI Tools You Need to Pay Attention To

Not all artificially intelligent tools are built the same. One disparity that can make all the difference is whether a particular tool you and your team use is public or private.

Let’s dive into the distinction and why it matters so much.

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