The purpose of your business is to deliver goods or services to your target customers or clients. To this end, you can use technology to dramatically improve operations and create a better product for your consumers. Let’s discuss how you can use technology to build better internal practices to in turn create a better customer experience.
Few things in the office are as frustrating as Internet connectivity issues, right? The router is right there, you seem to have a strong Wi-Fi signal, but your virtual meeting keeps disconnecting. What gives?
The reason is simple: a signal’s strength isn’t the same as how much information can get through. The difference is key to focusing on the right metrics and—most importantly—ensuring your team can work the way they need to.
In IT services, we often use the iceberg analogy to describe the Internet. The Surface Web, the sites you browse daily, is just the 10 percent visible above the waterline. Below that lies the Deep Web, and at the murky bottom is the Dark Web.
For a business owner, the Dark Web isn’t just a concept from a spy movie; it is a sophisticated, unregulated marketplace where your company’s data is the primary commodity (and target). If your information is down there, it’s not a matter of if someone will use it, but when.
Most businesses don’t have what it takes to survive a hardware failure or natural disaster, and we don’t mean in terms of “grit.” What we mean is in the sheer technological capacity to recover their data and continue operations. It’s bizarre, too, how easy data backup can be, provided you follow these three key tenets. With a little help from a qualified backup professional, your business can stay resilient even in the worst of times.
The conversation around B2B data security is no longer about having a backup, but about whether your backup actually works when you need it most. Data backup and disaster recovery solutions were once seen as “set it and forget it” tools, but this is no longer the case. In reality, your data backup strategy is much more complex, and if you fail to give it the attention it deserves, it could result in an extinction-level event for your business.
