Voyage Technology Blog

Voyage Technology has been serving the Beaver Dam area since 1999, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

The Business Reality of Hardware Lifecycles

The Business Reality of Hardware Lifecycles

Most business owners treat their office computers like breakroom microwaves: they expect them to work until they physically stop turning on. It’s a logical approach for a toaster, but in the professional world, a computer becomes "old" long before it actually breaks.

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Why Password Length is More Important Than Complexity

Why Password Length is More Important Than Complexity

With automated threats on the rise and taking over the cyberthreat landscape, you need as many ways to stay safe online as possible. Naturally, one of the most talked about topics is login security. There’s a lot of good password advice out there, but the most helpful piece isn’t repeated often enough: just make it longer.

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Before You Dispose of Your Hardware, Make Sure You Dispose of Your Data

Before You Dispose of Your Hardware, Make Sure You Dispose of Your Data

When the time comes to upgrade any of your business tech, it makes sense that most of your attention would be on maximizing the value you get out of your new hardware. However, it is critical that you also continue to think about your discarded hardware… specifically, the data it contains.

In short, deleting files simply isn’t enough. You need to be confident that any information is truly purged or physically destroyed when you’re replacing your hardware.

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Fueling the Machine: The Strategic Art of Data Refinement

Fueling the Machine: The Strategic Art of Data Refinement

For the modern enterprise, deploying artificial intelligence is less about buying a shiny new engine and more about high-performance fuel. AI thrives on information; if that input is fragmented or disorganized, your investment is essentially trying to navigate a fog with a broken compass.

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5 IT Mistakes That Reset Your Progress (And Your Profits)

5 IT Mistakes That Reset Your Progress (And Your Profits)

Did you know that industry data suggests that the average small business loses over $10,000 per year simply by making “common-sense” IT decisions that lack a long-term strategy? In fact, most IT decision-makers look at technology as little more than a utility, like water or electricity, rather than a competitive advantage. IT is not a cost to be minimized; it’s a way to get ahead (and stay ahead), and it’s time to fix the mistakes you’ve made in the past.

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Why Your Business Needs an IT Roadmap Today

Why Your Business Needs an IT Roadmap Today

Let me pose a (hopefully) hypothetical scenario: your business has relied on your server since 2019. Each and every day, it handles every request that your business has had of it, but on an otherwise uneventful Tuesday, it suddenly conks out, dead as a doornail. So, what do you do?

This is just one example of why an IT roadmap is a non-negotiable need for modern organizations. That still leaves an important question… what should this roadmap include?

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Why Percussive Maintenance Isn’t Magic (or Good)

Why Percussive Maintenance Isn’t Magic (or Good)

“Persuasion.” “Percussive Maintenance.” Whatever you call hitting your computer to make it work, we get it. We’ve all been there. Your Wi-Fi router drops the signal for the third time during a meeting, or your TV remote decides to go on strike. In a fit of frustration, you give it a firm slap; and miraculously, it starts working again.

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Back Up Your Data (Or Regret It)

Back Up Your Data (Or Regret It)

Most businesses don’t have what it takes to survive a hardware failure or natural disaster, and we don’t mean in terms of “grit.” What we mean is in the sheer technological capacity to recover their data and continue operations. It’s bizarre, too, how easy data backup can be, provided you follow these three key tenets. With a little help from a qualified backup professional, your business can stay resilient even in the worst of times.

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The Rise of Agentic AI Could Create a Crisis of Authenticity

The Rise of Agentic AI Could Create a Crisis of Authenticity

With the new year just around the corner, you’re probably wondering what the latest cybersecurity threats will have in store for small businesses like yours. One such threat is the rise of agentic AI, which capitalizes on the weakest link in any business’ cybersecurity infrastructure: its human elements. If you already have a hard time figuring out if the person on the other end of the phone line is human, just wait… It’s only going to get worse.

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Recycling Your Business’ Old Tech is Extremely Important

Recycling Your Business’ Old Tech is Extremely Important

So, one of your devices—let’s say it’s a computer monitor—finally gives up the ghost and dies on you. What do you do?

Too many people would answer this question by simply tossing the offending monitor into the trash, even though that would be precisely the wrong move. Let’s go over how to properly dispose of your old technology and review the many reasons it is essential to do so.

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Clean Up That Inbox Now (Before You Regret It)

Clean Up That Inbox Now (Before You Regret It)

Your email inbox is one of your most accessed business resources, which means that it cannot get clogged up with useless messages that have little to no value, i.e., spam. If you want to make the most out of your workday, that means mastering your inbox and getting it under control. Today, we have three great tips to help you do just that.

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How to Store a Hard Drive (Safely)

How to Store a Hard Drive (Safely)

Data storage is an evergreen issue for businesses, and the best solution seems to change with every new innovation. That said, the principles behind effective data storage seem to be fairly cut and dry. Today, we want to share some data storage best practices that transcend time.

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How to Calculate Your Next IT Project’s ROI

How to Calculate Your Next IT Project’s ROI

Depending on the sector your business falls into, you’ll want to implement technology solutions designed to help you be successful in the context of that sector. Part of that means investing in new solutions that can yield a satisfactory return on investment, or ROI. But how do you know if a solution can yield a good ROI, and most important of all, what kind of math goes into ensuring you’re not overspending on IT that doesn’t produce results?

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Tip of the Week: How to Boot Your PC In Safe Mode

Tip of the Week: How to Boot Your PC In Safe Mode

Diagnosing issues with your PC can be challenging, and that’s because an operating system is inherently a complicated piece of technology. If you’re looking for a way to isolate the problem and diagnose it, we typically recommend you work with a managed service provider (like us) to make it happen. If you’d like to try things out for yourself, however, you can use Safe Mode to examine your PC in its base form to see if you can find the root cause of the issue.

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The IT Safety Lecture

The IT Safety Lecture

The more IT you use, the more conscientious you have to be to ensure that an action you—or your staff—takes doesn’t unwittingly put your business at risk. Today, we’ll go through some ways for you to do your best to stay secure. Let’s get started.

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How to Ensure Your Project is Carried Out Successfully

How to Ensure Your Project is Carried Out Successfully

What actually goes into a successful project implementation strategy, and how can you make sure your business is starting from an advantageous point? Today, we want to explore some of the ways your organization can best prepare for a project so that it has an optimal outcome. Whether you want to streamline your project timeline, implement tools to help see it through, or just make the entire process easier to manage, we’ve got tips for you.

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The Psychology Behind the Scam

The Psychology Behind the Scam

Scams are often so convincing that it’s difficult for even experienced individuals to detect them, but why is this the case? It all boils down to human psychology. Modern security training can help you identify these telltale signs, but it doesn’t really explain the why of things. That’s what we’re out to explore today.

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Why Double and Triple-Extortion Are So Scary

Why Double and Triple-Extortion Are So Scary

Ransomware is bad, and you can’t take any chances with it if you want to keep your business safe. Understand that it might seem like we’re exaggerating, but we’re not; ransomware really is as bad as it comes, and when you’re faced with double or even triple extortion, you’ll be put in a tough spot that no business owner wants to find themselves in. Today, we want to cover what these terms are and why they’re so bad.

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Regular Data Backups Work Wonders for Eliminating Downtime

Regular Data Backups Work Wonders for Eliminating Downtime

How much do you know about your business’ data backup infrastructure? Do you know how often data backups occur, or if they’re occurring at all? Regular backups are the key to a successful, sustained business, and multiple backups per day are your “Get out of jail free” card when you’re facing a data loss incident.

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Listen, You Need to Take Data Backup Seriously

Listen, You Need to Take Data Backup Seriously

Backup is a decidedly unsexy topic to discuss, but it’s important nonetheless. You can’t trust that your files will always be there—not unless you take action to ensure they’re well-protected and preserved for when you need them most. While you’re busy with other parts of running your business, you need to know with certainty that your files are safe, and we can offer that.

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