• IT Consulting
Businesses are confronted with a variety of technological problems. Voyage Technology’s staff of engineers and technical support associates are dedicated to developing, implementing and supporting solutions for those issues. The Voyage Technology Project coordinators are equipped with the knowledge, training and resources to be able to support your every technological need. This staff of engineers is made up of individuals with a variety of backgrounds and training. That diversity allows Voyage Technology Inc. to meet any Business Technology head on. If you would like to speak to one of our project mangers today please click the live support link below.
• Computer/Network Support
If you are a small to medium size business owner, you know the frustrations that are involved with Computer and Network Problems. These issues are one of the biggest contributors to productivity loss and downtime. In these instances (for companies that have not considered or agreed to a proactive/preventative plan) we offer per instance reactive repair services. Our technical staff offers customer support and service that is paralleled by none. For convenience we offer a variety of choices available to you for your service needs:
• In-House Service (Drop off)- Optional expedite orders available (Optional Pickup Service available).
• On-Site Service- Optional expedite or emergency status orders available.
• Remote Service- Optional expedite orders available.
The choice is yours, and it is Voyage Technology Inc’s guarantee that you will be provided the best services available.
• Network Engineering
Is your business constantly having network outages or issues, or are you implementing a new network all together? No matter where your business is at with it’s Network needs, our staff of engineers can develop, deploy and support a network that is designed to meet YOUR needs. Our network engineering services are designed to streamline your network to allow for the best reliability, the highest productivity all while being cost efficient. Voyage Technology Inc. also offers a free network evaluation for all new customers; find out more by clicking the link below.
• Network and Infrastructure Cabling
If you have ever moved into a pre-existing building and tried to implement your technology into an existing wiring scheme, you know how important quality infrastructure cabling is. The low-voltage cabling of any business is the central nervous system of its network. If your cabling is not organized, planned and well managed, it will be a massive vulnerability for your network to have future problems. Our team of network project coordinators and network engineers would be glad to consult with you and develop a plan and estimate for your infrastructure cabling needs. Please click the link below to speak to us today.
• Managed Services
Voyage Technology Inc. was one of the region’s first to implement and offer this type of service. Managed services in essence are a group of Proactive service offerings, meant to offer your business peace of mind. Being able to know that the skilled and experienced team of support specialists are in watch over, and in touch with your business life line (your network and workstations) while providing you with a budget friendly monthly fee. If you are interested in such a service please click the link below and your Project Manager will be in touch shortly.
• Proactive Vs. Reactive
This fight has been brewing for years in the technology industry. Case study after case study has been presented and for every case you see a different solution. Reactive service has been the core of most computer service providers since the beginning. Something breaks, you need it fixed. That is the just of Reactive. Proactive, is a process or group of processes and measures that are taken to prevent that “something” from breaking. So the question comes down to the bottom line. Do figure out what the best technology support plan would be for your business, you have to ask yourself; “How much does my business rely on its technology, and how much would it cost in productivity if something was to happen?” By asking yourself that question you should have a sense of what it is worth to your business to keep you technology working FOR you. Voyage Technology Inc., takes this stance on the subject….every business has different needs and every business depends on their technology to a different degree. So, let’s develop a plan that works for YOU. Maybe you only need a certain set of Proactive services and everything else can be dealt with on a reactive basis. Or maybe your bottom line is getting pinched by the constant wavering cost of reactive service already and you need a constant proactive solution. No matter what the case, get in contact with a representative today and schedule a time for your consultation.
• Security Services
Technological security is one of the business vulnerabilities of today’s businesses. Voyage Technology can provide you a REAL solution, not just some box that happens to have a CD in it or some box that just sits there on a shelf and blinks every once in a while. The Voyage Technology Security Services is made up by coupling some core proactive services with a set of revolutionary products. We have partnered with BlueCurve Manufacturing to develop this service. These products and services have been designed to work hand in hand and create a complete solution for business security. Click the contact us link below to find out more, or visit bluecurveinc.com to see the product in action.
• Remote Support
Not everybody has time to wait. A lot of times you don’t want to wait on a scheduled service call, or have time to bring something into the store to be worked on. That is why we offer Remote Support. Right here on the site, you will see the link below, you can click and in seconds be connected to a technician that can work on your machine without ever having to leave your chair. This is not like the unrealistic and over acting commercials you see on TV. This is real, well trained, well educated technicians remotely connecting to your machine, fixing your current problems, preventing future problems all while chatting with you online and explaining everything step by step. Now, that is convenience and that is Voyage Remote Support.
• Monitoring
What if we could show you how you could SEE your network, PC, Server, and internet connection performance all in one service? Now what if we told you, you could use that as a proactive service by allowing our engineers to send automatic alerts to you and your support team. This also allows our technicians to monitor your technology for potential problems all while giving us the ability to allocate the proper resources for optimal performance. That is exactly what Voyage Monitoring Service is. To find out more, click the link below or contact us today.
• Voyage DataVault
Your business data is more valuable than all of the technology in your office. So if you have something that valuable wouldn’t you want a safe place to keep it other than on that same technology? Voyage DataVault does just that. We setup a small footprint program on your server or workstations, give it the directories for which your important data is saved and that information is automatically backed up on a schedule of your choosing to redundant, secure, encrypted servers. To find out more visit the Voyage DataVault site by clicking the link below.
• Content Filtering
Is time management in your company hijacked by today’s technology? Voyage Content Filtering allows business owners such as yourself to manage what content is accessed and what sites are accessed on the internet from any workstation connected to their network. You cannot be looking over every employees shoulder every minute of the day. This one proactive service allows you to increase time management and thereby increasing productivity, while reducing the risk to your network. Contact us today to find out how this service can be implemented into your business.
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