This fight has been brewing for years in the technology industry. Case study after case study has been presented and for every case you see a different solution. Reactive service has been the core of most computer service providers since the beginning. Something breaks, you need it fixed. That is the just of Reactive. Proactive, is a process or group of processes and measures that are taken to prevent that “something” from breaking. So the question comes down to the bottom line. Do figure out what the best technology support plan would be for your business, you have to ask yourself; “How much does my business rely on its technology, and how much would it cost in productivity if something was to happen?” By asking yourself that question you should have a sense of what it is worth to your business to keep you technology working FOR you. Voyage Technology Inc., takes this stance on the subject….every business has different needs and every business depends on their technology to a different degree. So, let’s develop a plan that works for YOU. Maybe you only need a certain set of Proactive services and everything else can be dealt with on a reactive basis. Or maybe your bottom line is getting pinched by the constant wavering cost of reactive service already and you need a constant proactive solution. No matter what the case, get in contact with a representative today and schedule a time for your consultation.